This week, I am attending a cybersecurity symposium hosted by OAS and CISA, among other OAS states. During one of the panel sessions, I was reminded about a collaborative communication and feedback app called Slido. I first used Slido in an K-12 education conference in a technology support role. Today, I am using it asContinue reading “Getting to know Slido”
Category Archives: Your Customers – Virtual and Live
Let me “Hollo” atcha
Not to start this post on a negative note but, I loathe video meetings. I will agree that it is a good alternative to meet with family, friends and especially colleagues at work and yes, I do use it. However, as a tested and approved introvert, I find it difficult to be stared at onContinue reading “Let me “Hollo” atcha”
Not so new but Calendly keeps it moving
Fortune magazine told the story of Nigerian Tope Awotona’s voyage to get Calendly off the ground. Fast forward a few years and the app is a global business staple. For years, I have used Microsoft, Yahoo and Google products for scheduling meetings. The choice between the three options was made based on whom I wasContinue reading “Not so new but Calendly keeps it moving”
Big Brother is Watching
Depending on your age and perhaps, the politics of your local school board, the first time you probably read or heard the phrase, “Big brother is watching” was in the book (or the movie!) by George Orwell called 1984. In the movie, the citizens were being monitored by the government to keep everyone in theirContinue reading “Big Brother is Watching”
Bias in the Machine
Twitter’s image cropping program that automatically focuses on white faces and ignores black faces Google labeling Black people as primates Facial recognition algorithms that misidentify Black images Bank loan software that penalizes Black and brown credit applicants Industry accepted terminology such as “black list” and “white list” Technology can be as biased or as neutralContinue reading “Bias in the Machine”
Online Support of Black-Owned Businesses
This week I learned about a photographer who posted a list of Black-owned businesses to her company site. It has received a high level of attention from business owners and consumers. Why this seemingly sudden national interest in supporting Black businesses? Because, as Americans, our first inclination to help someone suffering or in trouble isContinue reading “Online Support of Black-Owned Businesses”
What a difference a few days (or a decade) makes!
As the coronavirus is continuing to disrupt our families, nation and the world over the past several days, I wanted to take a moment to count my blessings. I am thankful that working in IT has provided a steady income for most of the past 10 years. I have been able to share my knowledgeContinue reading “What a difference a few days (or a decade) makes!”
Two Talk LPS Learning, Language & IT Services 